Privacy Policy
The Information We Collect
In general, you can browse our Website without telling us who you are or revealing any personal information about yourself. We are, however, able to determine your IP address. We use your IP address to help diagnose problems with our server, to administer our Website, to measure the use of our Website and to improve the content of our Website. In short we use your IP to gather aggregate demographic information. There are a few places where we give you an opportunity to provide us your personal information. This refers to information that lets us know the specifics of who you are. When you engage in certain activities on our website, such as ordering a product, entering a contest, filling out a survey, sending us feedback, requesting owner’s manuals or registering your product online, we may ask you to provide certain information. If you choose to share any personal information with us, you will see that the amount and type of personal information we request depend on how you use our Website. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including post code), email address, telephone and facsimile numbers, and other personal identifying information. When ordering products on our website, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
The Way We Use Information
We may use your personal information for particular purposes such as processing your order or for marketing research and other marketing purposes and for providing you with the latest product and promotional information and other information that might be useful to you. We may use your personal information to deliver information to you and to contact you regarding administrative notices. We may share this information with I Luv Lollies affiliates, dealers or other business partners to support your customer relationship with I Luv Lollies. We must release your credit card information to the card-issuing bank to confirm payment for products purchased on our website; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service. We will not give or sell this information to any other company for its use in marketing or solicitation. Updating and Correcting
Your Personal Information
You may access and correct your personal information by writing us at: 134 River St Ballina NSW 2478 – Please include your name, address, and/or email address when you contact us. We encourage you to promptly update your personal information if it changes Your Choice on Collection and Use of Your Information we may, from time to time, send you mailings regarding our products and services. We will send you these mailings only if you indicated that you do not object to these offers. If you do not wish to receive further information from I Luv Lollies you can send us an e-mail at sales@iluvlollies.com.au and tell us that you do not want to receive future communications. You may ask to have the information on your account deleted or removed, however, because we keep track of past transactions, you cannot delete information associated with past transactions on our website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
We will encourage our service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. I Luv Lollies Website contains links to other non-I Luv Lollies is not responsible for the privacy practices or the content of such Websites and you should exercise your best judgment when sharing personal information on these Websites. Our Commitment to Security of Your Personal Information .We want you to have continuing trust in I Luv Lollies and in our products and services and, so, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure your personal information.
In order to most efficiently serve you, credit card transactions and order fulfilment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorise your credit card or other payment information and to process and ship your order. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that:
(a) there are security and privacy limitations of the Internet which are beyond our control;
(b) the security, integrity and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed; and
(c) any such information and data may be viewed or tampered with in transit by a third party. By using this Website you are agreeing to the terms of I Luv Lollies.
We reserve the right to modify our privacy policy as business needs require. We will post such changes on our Website.
Who we are
Our website address is: https://www.iluvlollies.com.au.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.